Level 1 & 2 Cleansing and Support Services NVQ Qualifications

Suitable for

All employees who have the responsibility for the cleaning of streets, public conveniences, highways and land.

Description

QSP provides these qualifications to encourage best practice. The awards are assessed to a national standard, allowing employees to develop the skills necessary to perform their role effectively.

Each award can be tailored to the tasks an employee performs during their normal day to day activities and covers all aspects of street cleansing and support services, including units concentrating on service delivery performance, health and safety and team working skills.

Method of Delivery

Practical assessment of candidates' on-site competence conducted by a qualified and experienced Awarding Body approved Assessor.

Recognition

On successful completion of these qualifications candidates receive an NVQ Certificate of Achievement along with their portfolio which has recorded their achievement to keep as reference.

Benefits

• Focuses attention on the specific role
• Identifies and resolves any training gaps
• Assists the adoption of safe and effective working practices
• Promotes increased staff retention through ongoing development
• The employee achieves a nationally recognised qualification
• A structured development path is provided
• Increased knowledge of working practices is gained
• Enhances team working and customer service skills

Level 1

Designed for operatives involved in street cleansing & other cleaning operations

Mandatory Units - candidates must demonstrate competence in:

• Maintain service delivery
• Ensure your own actions reduce risks to health and safety
• Work as a member of a team

In addition, candidates will also have to choose 3 optional units from an accredited list according to job responsibilities.

Level 2

Designed for operatives with additional responsibilities for plant and people.

Mandatory Units - candidates must demonstrate competence in:

• Ensure you own actions reduce risks to health and safety
• Promote and maintain service delivery

In addition, candidates will have to choose 5 optional units from an accredited list according to job responsibilities.