Level 2 Award or Certificate in Cleaning Principles
This qualification has been designed for new entrants to the cleaning industry, Apprentices and experienced workers seeking a formal qualification. This qualification provides the knowledge component of the Cleansing Apprenticeship – the underpinning occupational knowledge units which the apprentice must attain.
Accredited By:
Level 2 Certificate in Cleaning and Support Services
The Level 2 Certificate in Cleaning and Support Services from QSP Training is designed to help employees develop the knowledge and practical skills required to perform their roles effectively and safely within the cleaning and environmental support sector.
The qualification can be tailored to reflect the specific tasks an employee carries out in their day-to-day work and covers all key aspects of cleaning and support operations. Learners will explore units focusing on service delivery performance, health and safety, teamwork and communication — all essential for maintaining high professional standards and delivering quality service.
QSP provides this qualification to encourage best practice and to ensure staff are equipped to meet national standards while supporting continuous improvement within their workplace.
Who is this Qualification for?
This qualification is suitable for:
Specialist cleaners seeking formal recognition of their skills
Individuals undertaking cleaning tasks as part of a wider job role
Employees responsible for maintaining clean and safe environments in public or private settings
Workers involved in:
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Street and highway cleaning
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Public conveniences and land maintenance
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Domestic or commercial property cleaning
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Kitchen porter duties
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Window cleaning and support services
It is also valuable for those looking to enhance their professional profile or progress within the cleaning and environmental services industry.
How is this Qualification Delivered?
Following registration, each learner is assigned a qualified QSP Assessor who provides full support throughout the qualification.
Assessment is carried out on the job, ensuring minimal disruption to the learner’s normal working routine. Candidates build a portfolio of evidence demonstrating their competence against nationally recognised CIWM (WAMITAB) standards. Evidence may include observations, work records, discussions and documentation from real work activities.
This practical approach ensures that the qualification reflects genuine workplace performance while promoting professional development.
What Will I Gain?
Upon successful completion, learners achieve the Level 2 Certificate in Cleaning and Support Services, along with a completed portfolio recording their achievements.
Learners will gain:
Recognition of competence through a nationally accredited qualification
Increased understanding of health and safety and best practice in cleaning operations
Enhanced teamwork, communication and customer service skills
A qualification suitable for inclusion on the CSCS card
Benefits of this Qualification
Approved qualification recognised for CSCS card applications
Focused on real workplace activities and individual job roles
Helps identify and close training gaps
Encourages safe and effective working practices
Supports ongoing staff development and retention
Provides a structured career development pathway
Enhances service quality and customer satisfaction
Builds confidence and professional pride among staff
Course Summary
Delivery Options
Work-based assessment with guidance from a qualified QSP Assessor.
Duration
Typically completed within 6 to 12 months, depending on experience and evidence availability.
Assessment
Portfolio-based assessment supported by workplace observation and professional discussion.
Certification
Successful learners receive the CIWM (WAMITAB) Level 2 Certificate in Cleaning and Support Services — a nationally recognised qualification.
Take the Next Step
Whether you are looking to enhance your career or ensure your business meets regulatory standards, our team is here to help you choose the right training path. Contact QSP Training today to speak to an advisor or book your next course.
QSP Training Ltd, Imex Business Centre, East Moons Moat, Oxleasow Road, Redditch
B98 0RE