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Level 2 Award in supporting the well-being and mental health of self and others (1049-02)

  This qualification covers the fundamental principles of mental health and wellbeing, equipping learners with the knowledge to understand key concepts, characteristics, and influencing factors. It explores how individuals can support their own wellbeing and that of others through effective communication, positive relationships, and the creation of supportive environments.

Accredited By:

City and Guilds
Pearson Vue
CIWM WAMITAB
cyberessential
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About This City & Guilds Level 2 Award in supporting wellbeing and mental health of self and others

This qualification covers the fundamental principles of mental health and wellbeing, equipping learners with the knowledge to understand key concepts, characteristics, and influencing factors. It explores how individuals can support their own wellbeing and that of others through effective communication, positive relationships, and the creation of supportive environments.

 

Additionally, it introduces practical strategies for building personal resilience, helping learners to manage stress, adapt to change, and maintain emotional balance. The content is designed to raise awareness and promote positive mental health practices in everyday life and across a variety of workplace settings.

Who is it for?

Individuals aged 16 and over who want to develop a foundational understanding of mental health and wellbeing. It is suitable for people in a wide range of roles, particularly those in customer-facing or people-focused positions such as hospitality, retail, and hair and beauty, as well as anyone seeking personal development or wishing to support friends, family, or colleagues.

 

The course provides learners with practical strategies to promote well-being, manage stress, and communicate effectively, while also encouraging self-care and resilience. Although it is not a clinical qualification, it equips participants with essential skills and knowledge to recognise mental health issues and support both themselves and others in everyday and workplace settings.

How does it work?

The full-day course (6 hours) covers key aspects, after which candidates successfully complete a 30-minute online multiple-choice test. The course can be run at our office in Redditch or on-site with a minimum of 5 attendees.

 

Everyone will be provided with a comprehensive revision folder and practice questions, which are used during the course to make notes and references during the interactive PowerPoint presentation, delivered by a qualified tutor.

 

The course comprises of the following below     

         ​

Concepts, Characteristics, and Influencing Factors

Supporting Well-being and Mental Health

Developing personal resilience

Group Activities

Sample Questions

What do I do next? 

You will be able to find upcoming QSP course dates on our QSP website or contact our office to speak to a member of staff who will be more than happy to assist.

Course Summary

Delivery Options

Either on-site with a minimum of 5 attendees, or in our office at Reddich

Duration

All completed in one day and lasts 6 hours

Assessment

Assessed online at the end of the 6-hour session, with a multiple choice questionaire.

Certification

Successful learners achieve the City & Guilds Level 2 Award in supporting the well-being and mental health of self and others — a nationally recognised qualification confirming competence in internal quality assurance.

Booking a Meeting

Take the Next Step

Whether you are looking to enhance your career or ensure your business meets regulatory standards, our team is here to help you choose the right training path. Contact QSP Training today to speak to an advisor or book your next course.

QSP Training Ltd, Imex Business Centre, East Moons Moat, Oxleasow Road, Redditch

B98 0RE

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